Help Centre

The interface is designed so you can chat without getting distracted by settings. The main screen is divided into two parts:

• Left button (Your language): Tap it to speak a phrase. It will recognise your speech and instantly translate it into your conversation partner’s language.
• Right button (Conversation partner’s language): Tap it and hand the device to the other person. Their speech will be translated into your language.
• Manual input: At the top of each column, there’s a keyboard icon. Use it for manual text input if a noisy environment makes voice input difficult.
• Playback: After translation, the system can automatically speak the text. If auto-playback is turned off, you can tap the speaker icon in the message menu.

The mode switcher (people or robot icon) is located in the site header.

• Human conversation: This is the main mode. Here, the AI acts as an invisible intermediary. It focuses on accurate translation between two people.
• AI Assistant conversation: In this mode, the right microphone button is disabled. You communicate directly with the neural network. This is your personal assistant, language tutor, or expert on any topic. The AI remembers your message history, allowing for a coherent conversation.

One of the key features of our service is translation transparency.

• Back translation: Below each translated phrase, you’ll see grey text in your native language. This shows how the AI interpreted the translation. If the meaning in the back translation is distorted, the main translation is also likely inaccurate, and it’s better to rephrase your thought.
• Global Context (Scene): In the Prompts section, you can set a 'Scene'. For example: 'I’m at a cardiologist appointment' or 'We’re discussing buying a house'. This is critically important for the AI to correctly choose professional terms and communication style.

This page allows you to customise visual convenience:

• Language pair: Choose your primary and target languages. These settings are saved to your profile and will be available on all your devices.
• Interface scale: Allows you to proportionally enlarge buttons and menus. Ideal for using the translator one-handed or on the go.
• Chat font size: Adjusts only the message text. You can make it larger to show translations to your conversation partner from a distance.

We use premium AI technologies (OpenAI, Google), which charge per request. Manage your finances here:

• Balance: Measured in credits. Credits are deducted for speech recognition, translation, and text-to-speech.
• Tariff calculator: The system calculates the cost of a minute of conversation in real time. Choosing a free AI model or the browser’s built-in voice can reduce the cost to zero.
• Promo codes: If you have a top-up code, activate it on this tab. Note that your balance has a security limit.

Here you choose the 'intelligence' of your app on this page:

• AI models: You can choose Google Gemini (fast and accurate), OpenAI GPT (deep understanding), or ultra-fast Groq models.
• Personal keys: We allow you to connect your own API keys. If you insert your own key, credits for AI usage will not be deducted from your balance.

Configure STT (speech-to-text) and TTS (text-to-speech):

• Speech recognition: Chrome's built-in WebSpeech service is free. Neural services (e.g., OpenAI Whisper) are paid but are much more accurate at understanding accents and background noise.
• Speech synthesis: Browser voices sound a bit mechanical. Neural voices (Google, OpenAI) sound like real people, conveying emotions and correct stress patterns.

Advanced user tool in the prompts editor:

• Formality: Allows you to set the AI to address the other person formally as 'you' or informally as 'you'.
• System prompt: You can modify the translation instruction itself. For example, add a requirement to 'always duplicate the translation with transliteration'.

Manage your data on the Archive tab:

• Cloud archive: We automatically save your most recent sessions (up to 30). You can close the tab on your phone and open the same conversation on your computer.
• Deletion protection: The trash button requires confirmation. After the first click, it will turn red and ask you to click again within 3 seconds.
• Export: There’s an export button in the chat menu or footer. You can save the entire conversation to a file or send it via messaging apps.

Why is the microphone button greyed out? It’s likely that no language is selected in the settings, or your browser doesn’t have permission to use the microphone.

How can I save credits? In the AI settings, choose a model marked 'free', and in the sound settings, use WebSpeech.

The AI doesn’t understand me: Try speaking in short, complete phrases. Make sure to set the 'Scene' in the prompt settings—this improves term accuracy by 50%.